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WELCOME TO OMBI
The Ontario Municipal Benchmarking Initiative (OMBI) is a groundbreaking collaboration
between 15 progressive Ontario municipalities. Led by the Chief Administrative Officers
(CAOs) and City Managers in each participating municipality, OMBI fosters a culture of
service excellence in municipal government. It does this by creating new ways to measure,
share and compare performance statistics to help Councils, staff and citizens understand
where their administrations are performing well and where they can make improvements.
OMBI also allows experts in each of the participating municipalities to share ideas on
leading operational practices, so that they can find new ways to improve the delivery of
services in their municipality.
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